How to set up a notification to current assignee when an issue is more than XX days in a column?

Christian_394w59

Hi Jira Community!

We have set up a Kanban board, where each column represents a step in our process. Each of these steps has a certain estimated duration of XX days. This duration is different for each step (=column). 

We would now like to set up custom notification to the current assignee, if an issue has been in a column for more than the estimated XX days. Unfortunately, we can't figure out how to set up such a notification. Would be awesome if someone could point us in the right direction ...

Thanks,
Christian

Daniel Ebers

Hi Christian,

for a nearly identic requirement/use case I came across an implementation using Adaptavist ScriptRunner (App from Marketplace).

Apart from ScriptRunner there might be further Apps available from Marketplace.

Without any additional App you could start with "Filter Subscriptions" as explained in this overview:
https://confluence.atlassian.com/jirakb/automatic-escalation-of-issues-612959361.html

Cheers,
Daniel