Is it possible to always show a particular search criteria when using issue search?

Question

When we are using the issue search, we generally always are going to filter our search by one of our custom fields (Client Name) in addition to the Project / Type / Status / Assignee. Is there any way to force this field to always show as a search option without having to go to the More menu first?

Jack Brickey · Answer

One thing you might try is using the advanced search and JQL. I find JQL quicker than selecting from drop downs. Further you could get creative by adding a ‘sub-filter’ into a filter. JQL allows you to include another filter into you search, e.g. project = abc and filter in (“my custom fields”). In this example you could create a filter that is a common JQL that you typically always add to you searches.

example, let’s say you have 3 custom fields that are binary (true or false) and you typically add the following to your searches - “and custom1 = true and custom2 = true and custom3 = false”. You could save that snippet as its own filter and the add it in using the filter in as mentioned previously.

Bill Sheboy · Answer

Hi Avery,

Thanks for clarifying.  I do not believe you can do that with out-of-the-box JIRA.

What I do is save my partial search snippets in my favorite editor, or as favorites, so I can quickly start where I want.  The editor way does require a copy/paste but it saves me recreating the syntax for complicated searches.

Best regards,

Bill

Avery Krouse · Answer

Hey Bill!

Unfortunately, it's more of a situation where 99% of the time, no matter what we're searching for (using saved filters, doing a raw search out of the toolbar, etc), we're also going to be adding in the client name to filter the tickets to just those clients. I probably do 30+ searches a day not on a specific saved favorite.