Displaying time spent for a specific period in an Xporter report

Robert Carey

Hi,

Within an Xporter report I want to display the amount of time spent on an issue during a specific period of time.

As an example. Today I run a report and I want to know how much time was spent working on issues last week. The report would show all our open tickets with the amount of time spent between Date X and Date Y. If no time was spent working on a ticket the cell would be empty.

Thanks

Robert

 

Zoryana Bohutska _SaaSJet_

Hi @Robert Carey 

As the alternative solution, you can consider Time Between Statuses (Server)

This app lets you set and view status to the status time. So you can configure it according to your needs, by selection statuses are you interested in.

As you asked, you can monitor time from first to the last status in your flow -  total time spent working on issues.

Hope it will be useful for you

Best Regards