Cannot edit JQL in Project Automation

Question

Hello.  Please tell me this isn't SOP for the JQL field in Project Automation, because I'm about to go apoplectic!

I have a rule set up, and it works fine, but I want to edit the JQL for one of the steps.  And the edit I want to make is mid-string.  Here's what I'm experiencing:

* Go to Project Automation in ServiceDesk admin mode.
* Select a Rule.
* Click on the first step (which happens to be "When: Scheduled").
* Click inside the JQL.
* Start to type.
* After the first keystroke, the cursor snaps to the very end of the JQL string.

Seriously?  Again, please tell me this isn't SOP.

Thanks in advance!

Nich Hogue · Answer

Went in and tested this myself as I don't use standard automation in favor of Automation for Jira. When I tested this my cursor doesn't jump. It just starts typing where I place it.

I agree with Andrew, try running it in safe mode. Also maybe try an alternate browser to see if it still occurs. But I can surely see how this would be frustrating.

Andrew Laden · Answer

I'm not seeing that behavior when I use it.

Try running your browser in safe mode to make sure you don't have a browser addon interfering with your typing.