Can't get invitation email nor the password reset link for my company email

Question

my company email is Anhua.Duan-v@versanthealth.com

I am supposed to receive invitation email from bitbucket but never able to find it. not in junk mail neither.  And I tried to "forget password" separate times too, no luck.

Company is using outlook.

BTW, I am able to get emails from my personal gmail and other outlook mail account.

Please help, it is urgent.

Jeff Duan · Answer

Yeah, I can see this is a common issue many people have...

Can't do anything but wait for support... : -(

John Joseph · Answer

I have the same issue so I called microsoft support. They did not receive transport into their servers from mydomain.attlassian.net. They are asking Atlassian to please trace from their side to see where transport gets rejected.

Jeff Duan · Answer

oh, I figured out that support ticket is in different place... i have raised a support ticket there...