Cannot edit a JQL query for SLA in JIRA service desk - Field value does not exist

Gordon Wong_yjoujm

I've got an error in the JQL editor in SLA after I updated some field values in JIRA service desk. 

I am sure the field value in the syntax are correct.  But system shows the field value does not exist.

Is there anything I must do after the field value were updated? 

Thanks

mrcrandell.sw

Make sure the name of the issue types for your project match the issue types in your JQL. The error is specifically saying that your project does not have a "Request access ERP or change security privileges" for the issue type and that the Urgency field does not have an option called "Critical - Business outage or significant customer impact".

Be sure both are spelled correctly and the case is correct. Also, try your JQL in a normal Issue Navigator to make sure that the query returns records.