nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Provisioning Customer accounts from Azure AD

mohithb

We have enabled Atlassian Access User Provisioning in Azure AD. The sync works fine for users/agents accounts. But, I am not sure how to sync JSD customer accounts from Azure to our Cloud site. Any idea how we can do it?

Accepted answers

Veera_zqt9p1

Hi @mohithb

The customers can be provisioned directly from Azure to your Cloud site. The user provisioning works as below.

Users and groups are synced from IdP to your Atlassian organisation
Your organisation’s directory syncs the users and groups to all associated Cloud sites
Grant product access to the Groups in the Cloud sites.

For the customers, don't grant any product access (i.e., step 3) so that they will have site access and are treated as JSD customers.

All comments

Veera_zqt9p1

Hi @mohithb

The customers can be provisioned directly from Azure to your Cloud site. The user provisioning works as below.

Users and groups are synced from IdP to your Atlassian organisation
Your organisation’s directory syncs the users and groups to all associated Cloud sites
Grant product access to the Groups in the Cloud sites.

For the customers, don't grant any product access (i.e., step 3) so that they will have site access and are treated as JSD customers.

mohithb

Thanks @Veera

Is it possible to add customers directly at the individual JSD project level from Azure?

Veera_zqt9p1

No, it’s not possible at the moment.

Prakash Kumar_fz0ckq

We've recently released Jira User Sync/Provisioning plugin which provisioned all Users and groups from Cloud Identity provider(Azure AD) to Jira.

You can take a look: https://marketplace.atlassian.com/apps/1222000/user-group-sync-for-jira?hosting=server&tab=overview

Here is the setup steps: https://plugins.miniorange.com/usersync-jira-using-azure-ad

Thanks,

Prakash

Sam_fdmg93

Hello Prakash, can this plugin create users in Azure from Jira, or can it only create users in Jira from Azure?

Prakash Kumar_fz0ckq

Hi @Sam,

For now, we support user creation in Jira from Azure AD. Can you please drop a mail at info@xecurify.com? We'll have further communication there.

Kind regards,

Prakash

rklarr

Where can I find the documentation for setup of provisioning customers from O365?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

access

new-to-jira