Uncaught Invalid dimensions for plot

Question

When trying to see reports I'm getting, for example:

An error occurred Hide…

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

* * Exception: Uncaught Invalid dimensions for plot, width = 1807, height = 0
* Resource: http://192.168.10.40:8080/s/77275b8cb4e63fd971069b67a8b0db7c-CDN/cru6jn/805001/9ad9ed692cc5c2b2f44fe57ae470092f/bfcacbdaba3d11d66a2d64048d46d1e7/_/download/contextbatch/js/gh-rapid-report,jira.project.sidebar,atl.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=true
* Line: 6357
* Column: 8651

Adrian Stephen_q490r0 · Answer

Glad to hear that @mauricio.contreras ! Have a nice day.

mauricio.contreras · Answer

Thanks for the prompt reply @Adrian Stephen . Now fixed. It appears we were in the midst of updating another component, and now things are back to normal.

Adrian Stephen_q490r0 · Answer

Hi @mauricio.contreras

Welcome to the community!

Regarding the issue that you are facing:

* Are you able to reproduce it using more than 1 browser?
* If it is only affected Chrome, Chrome has a hard-coded 10MB per-domain limit. Can you please navigate to [chrome://settings/siteData] and verify how much local storage is in use for your domain?
* Try clearing browser cache completely.

Hope to hear from you soon with the results/