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Migration to 8.6.1 / Lost tickets

boubou

Hi Support, since the upgrade we do not see any tickets.

We also having problems with the attached files.

Accepted answers

Jack Nolddor [Sweet Bananas]

Have you tried to Lock JIRA and rebuild index?

Regards

All comments

Jack Nolddor [Sweet Bananas]

Have you tried to Lock JIRA and rebuild index?

Regards

boubou

We ended rolling back to the previous version.

Jack Nolddor [Sweet Bananas]

Uoops! d(T__T)b

If you are in the mood to re-try the upgrade, ensure that a full reindex is perform after the upgrade, probable the lucene cache was corrupt the your first try.

Don't hesitate to write us again if you need further support with the process.

Regards

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