I want to measure the number of tickets sent, answered and not answered by user. Is there any graph or something I can use to achieve this?
Hi @ximena.burgos ,
Welcome to Community !
Is it number of ticket sent refers to assigned to particular user , answered or unanswered refers to resolved or not ? If yes, you will be write JQL query to get the results and explain your use case for more accurate answers.
Thanks,
Avinash
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