Hi,
We use Automation for Jira to create subtasks from the main task in Jira Service Desk. In the main task we use Proforma Form. How to create a rule to copy Form from main task when creating subtasks with automation for Jira in Jira Service Desk Project?
Refards,
Izabella
Hi @Izabella Cikalova
Can you please take a look at https://blog.codebarrel.io/synchronize-parent-and-sub-task-issues-with-automation-for-jira-bdcca6c9d453
Let us know if this has resolved your query.
Hi, thank you for your answer but I still do not see how the Form trim the main task can be copied in subtasks
Hi Izabella,
Sorry for the delayed response. We have an example in our documentation of how to do this with ScriptRunner. Hope this helps.
Jenny
@Lenin Raj suggestion got me thinking of a new approach and it is almost working; however, AfJ is writing the forms as a string rather than JSON.
We won't be able to work around this until AUT-1696 is implement by AfJ.
SimonProForma - Product Manager
Hi Jennifer, thank you for your reply. Unfortunately we do not use a have the Add-on Script Runner. Is there any other way?
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