Error when adding column to service desk queue

sam_0xdg11

When I try to edit the service desk queue to add the column "Priority" to the issue list view, I receive the following error: The value 'Work in progress' does not exist for the field 'status'.

Any simple resolve here? Would be great if our developers could see the bug/issue list by priority rather than having to open each issue. 

 

Michael Andolfatto_a62ntx

Hi @sam ,

It sounds like the status has been deleted after this queue was originally set up. Can you verify it's no longer in your system? If it's not, just remove the affected JQL and you should be able to save the query.