create second view on our board

Question

Hi guys,

I am looking for a good solution to track our production issues.

We have our project work that we track on our standard scrum board. Beside the work we do in our sprint, we also solve production issues. These production issues are placed and tracked on a separate board. I would like to create a view of this 'production issue board' above our scrumboard. I have seen this in my previous work and there it was solved by placing an extra swimlane with a query. Unfortunately, I cannot just create a separate swimlane with a query without changes the complete scrum board.

I know it has something to do with the board filter and/or board configuration.

All help highly appreciated. Thanks!

Steve Sauser_oav8pd · Answer

Add all Jira Projects that the team does work within to the Board Query (this will bring in all projects).

Create a Quick Filter to either filter out your Production Issues or to just see your Production Issues.

Project in (Key)

Project not in (Key)

These will give you a Quick Filter button where you can either narrow to ONLY see your Production Issues (same board) or to not see your Production issues based upon your needs at any given point in time.

Nic Brough -Adaptavist- · Answer

You would need to use non-dynamic JQL.  So each swimlane would be a story, but you'd have to say

* Row 1: Production issues
* Row 2: Story = ABC-1
* Row 3: Story = ABC-2
* and so-on

rogier.peerlings · Answer

exactly... though, I know it should be possible in one way. I have seen it. Could you recreate the user story view based on a query?