I have created a report using the two dimensional chart to compare epics vs bugs. The idea to see per release how much is the team is dedicated to working on fixing production bugs (not productive) vs non-bugs (productive). One of the problems that I have face there is no way to distinguish between prod bugs vs bugs found in testing. All issues are tag to a fixed version release thus the report pulls all bugs. The solution I would propose would be to only tag production bugs to fixed release version. However, this does resolve the issue pulling reports against prod bugs versus internal bug findings.
1) Is there a way to build customize reports in Jira?
2) Does Jira have an option to distinguish the environment where bugs were found?