nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can I modify number of linked pages shown under search bar in customer portal?

Miguel Bravo_47hc8r

I would like to display more options so our guest can have more options when searching up a specific item or page. Currently if we type a keyword in the search bar (attachment 1), only 3 articles will be shown (attachment 2). Is there a way to increase this and show more? Service Desk Customer Portal Search Bar.png

Accepted answers

Angélica Luz

Hello Jeff,

Thank you for reaching out to Atlassian Community!

When using the customer portal, the search results are limited to three and currently, there is no configuration to change this.

There is a feature request suggesting the implementation of this ability:

Configure the number of search results returned by Service Desk Knowledgebase search

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

All comments

Angélica Luz

Hello Jeff,

Thank you for reaching out to Atlassian Community!

When using the customer portal, the search results are limited to three and currently, there is no configuration to change this.

There is a feature request suggesting the implementation of this ability:

Configure the number of search results returned by Service Desk Knowledgebase search

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

Miguel Bravo_47hc8r

Thank you Angélica Luz for the reply!

I have one more question for you. The ticket was opened 07/Sep/2016. Any chance it's still being worked/voted on or is it a dead end issue?

Max Foerster - K15t

Hey Jeff,

it's still in the "Gathering interest" status and not resolved as "Won't do", so this issue is "alive" and relatively young compared to others. Of course, no can say when and if Atlassian will work on it but it's too early to describe this as "dead-end issue". So vote for it and hope for the best.

Miguel Bravo_47hc8r

I understand and thank you for the reply, Max.

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