Hello everyone,
We recently upgraded from Jira 7.6.x to 8.5.x and JSD up to 4.5.x and are finding that customer portal pages.
It looks like the "My requests" sections of the customer portal interface no longer show tickets folks were requestors or request participants on pre-upgrade.
The tickets still exist and can be found through the backend but places where filters were in use before the upgrade (I'm assuming the Portal UI is just a UI over filters) seem to have "lost" the ability to display this information causing some concern. It does look like anything POST upgrade displays fine; where it shows up s expected on the portal UI pages for requestors.
Has anyone seen this or have any insight to where we can look to resolve this?