Hi all!
I have a question about Jira Service Desk Cloud: I've created a new issue with specific automations that edit the assignee field, plus other things (dependening on the automation, they edit other custom fields, too).
Depending on the automation, I want to send an e-mail to a specific person or people (i.e. automation 1 sends an e-mail to person A, automation 2 to person A and B, etc), but I don't know how to do it. Already tried to send an e-mail (as a "then" inside automation), but you can only put as recipients "Customers involved" or "Reporter", and I need to send an e-mail to specific(s) person/people.
The whole idea is to have a way to inform specific people (just to be aware, no assignees), but without using the comment section.
Any ideas?
