Log in fail from CentOs/Firefox

Question

I am trying to log in from a CentOs VM, using Firefox and I am getting this error:

Hmm... We're having trouble logging you in.

We're having trouble logging you in. There seems to be an issue with your identity provider. Wait a few moments, then try again.

Try logging in again

I know the user name/password is good, as I tested it from my Mac laptop

API USER · Answer

I ended up using an Ubuntu desktop and it worked well, no issues.

API USER · Answer

I tried both and no success. I also refreshed the browser (Firefox).
The URL with the error message is:

https://id.atlassian.com/login/callback?application=jira&continue=https%3A%2F%2Fzapodeanu.atlassian.net%2Flogin%3FredirectCount%3D1%26application%3Djira&email=gabi%40cisco.com&errorCode=&error=server_error&error_description=Unable%20to%20configure%20verification%20page.&state=eyJjc3JmVG9rZW4iOiJlYTkwOWVhOTg4MjlkO.....

Lenin Raj · Answer

Hi @API USER

Can you try clearing your cache & cookies and try again? Also see if trying with an incognito window helps?