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How can I share my JSD dashboard with Jira users (Not SD users)

nicholas_burridge

I am trying to share my Jira Service Desk (JSD) Dashboard with Jira users who aren't Service Desk users. The users are able to access my Dashboard and Filters but are not able to see any data.

I have tried to assign 'Browse Project' permissions however that also gives access to view individual Incidents and Requests including any comments (internal and external).

Is there a way to share a JSD Dashboard with Jira users (not SD) without giving them access to view the Project?

Accepted answers

Jack Brickey

They must have Browse permissions to see dashboard data.

All comments

Jack Brickey

They must have Browse permissions to see dashboard data.

nicholas_burridge

Thanks for responding Jack.

To clarify, will providing the 'Browse Project' permission give access to view the dashboard data and access for that user to access the project, issues and relate data?

Jack Brickey

Yes. Of course you still need to share the filters and the dashboard itself

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