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Revert to the Old view in Jira Service Desk

Ashley Davies

Other than clicking the "see the old view" link within each issue is there a way to revert to the old view from the settings?

Whilst the new view may be good I have a team of users who will need their working instructions updating before my organisation wants them to use the new view.

Accepted answers

Mike Bowen

Hi @Ashley Davies

Yes, click on your Avatar. Settings, On Personal Settings scroll to the bottom of the page and under Jira Labs switch off the New Jira issue view.

Jira Labs.png

-Mike

All comments

Mike Bowen

Hi @Ashley Davies

Yes, click on your Avatar. Settings, On Personal Settings scroll to the bottom of the page and under Jira Labs switch off the New Jira issue view.

Jira Labs.png

-Mike

Ashley Davies

, Shame I can't control it for my users but I can get them to do it individually.

Mike Bowen

Well its a personal preference. Some of my colleagues love the new look, I can't stand it.

But yes it would make life a lot easier wouldn't it especially if they are logging tickets to have it turned on or off.

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