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Unable to create a board no mater what project I type I choose

Trevor Trujillo

We have Jira Core Version 8.5.1. I would like to create a board but do not have the board Tab or the option of selecting magnifying glass and searching other boards. This is a fresh install and in order to sign off on using Jira, the board's feature is needed. All knowledge base articles seem to loop back to the same article that just describes board usage in Jira core.

Accepted answers

Nic Brough -Adaptavist-

Jira Core boards do not have a "create" option.

You get one board for each project automatically, if you are on Cloud as you tagged this question.

But as you said Jira 8, that says you're on Server, not Cloud. Server Core projects do not have boards (but can be included in Jira Software boards if you have Software)

All comments

Trevor Trujillo

To add to this, I've tested creating multiple projects with default workflows. All of which do not show the Boards tab as suggested in other community posts.

Ansar Rezaei

I think Boards exist when you have JIRA Software installed and Licensed.

Nic Brough -Adaptavist-

Jira Core boards do not have a "create" option.

You get one board for each project automatically, if you are on Cloud as you tagged this question.

But as you said Jira 8, that says you're on Server, not Cloud. Server Core projects do not have boards (but can be included in Jira Software boards if you have Software)

Trevor Trujillo

We have Jira core is installed. It's licensed with a trial license I've ran through the following suggested troubleshooting here: https://confluence.atlassian.com/jirakb/boards-navigation-button-missing-in-jira-software-server-799801745.html

None of these issues apply.

Based on the articles below it appears boards isn't a feature in core.
https://community.atlassian.com/t5/Jira-Core-questions/Board-on-JIRA-Core-server/qaq-p/1003749
https://community.atlassian.com/t5/Jira-Core-questions/Can-I-create-a-board-on-JIRA-CORE/qaq-p/143729

Trevor Trujillo

Yes, Jira core is installed on our server. Apologies for the tag, it was automatically added to this community posted when posted. Since Server Core projects do not have boards what Jira software is needed? I looked for Agile board plugins but it stated it was incompatible with version 8+ as its been added to the Install package.

Ansar Rezaei

@Trevor Trujillo You could get it from here:
https://marketplace.atlassian.com/apps/1213607/jira-software/version-history

Trevor Trujillo

I am an idiot, thank you for your help. Switched over to Jira Software from Core and now see the ability to created boards as well as the boards tab.

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