While commenting on any tickets(bug, CR..) íf you use '@' and the select member will mention as account ID so, other people will not know the name what I mentioned.
Expected: Please show the user name that we selected.
See the screenshot attached.
Hi @Somashekar Boregowda ,Due to GDPR changes in the Atlassian cloud, account IDs are showing instead of usernames. You can refer to a similar discussion on the community:https://community.atlassian.com/t5/Jira-questions/When-i-use-user-in-comments-it-shows-userid-is-this-a-jira-bug/qaq-p/1074823
Maybe if you can refer to these articles it gives you more information about the GDPR changes:https://www.atlassian.com/trust/privacy/gdpr?_ga=2.166725053.2042250837.1578479167-1372120514.1552382236Say goodbye to usernames in Atlassian CloudChanges to usernames in Jira CloudHope the information helps,--Ravya
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