Change the e-mail subject in Jira8

Marcus Grohme

Hi,

we recently upgraded our Jira V7 to V8.  
We now realized that the e-mail subjects have been changed.
example:

V7 "[JIRA] (Ticket-Number)"
V8 "[JIRA] Updates for (Ticket-Number)"

is there a way to change it back to old style?

in fact: delete "Updates for"

Thank you 

 

 

Jorden Van Bogaert

Hi @Marcus Grohme 

The email subject line is different because you probably enabled "Batched Email Notifications". A lovely feature that groups all changes in the last X minutes per issue into one mail rather than a mail per single update. Therefor, the subject line says 'updates for'.

If you disable this feature again, you'll see the old subject line that you were used to, but you'll get an email for every update again.

Unfortunately there is no 'supported' way of changing the subject line. You could try and see if you can update this in the mail velocity template, but I'm not sure if that's possible. More info can be found here: https://confluence.atlassian.com/adminjiraserver/customizing-email-content-batched-notifications-976770772.html

EDIT: it is possible, you'll need to update the IssueUpdateBatcher-subject.vm template.

Kind regards
Jorden