nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How i can login to jira dashboard as i forget username.

Ramya Ranjan Jena

Hello everyone,
I am quite new to Jira. I just installed Jira core in my ec2 instance just for testing purposes. I forgot my user name and password. when I try to reset my Jira admin password from the panel but didn't get any reset link on my mail. I also attached the screenshot

please help me anyone....

Accepted answers

All comments

Pramodh M

Check the atlassian-jira.log file in the home directory /var/atlassian/application-data/jira/log/atlassian-jira.log.

You have to go through the last time when you have logged in, and search for admin username.

Pramodh M

To find the username, use the command,

cat atlassian-jira.log | grep secure/admin

In the INFO logged part you will find username.

Ramya Ranjan Jena

Thanks, for your help but I solve it from another way by recovering my user name by modifying on system properties on the Jira installation directory.

Pramodh M

Can you please include the steps on how you did it.

It would be very helpful.

And what did you do for password.

Ansar Rezaei

Stop your instance, Find <installation-directory>/bin/setenv.sh(Linux Server) or setenv.bat(windows server) and add this parameter to JAVA_OPTS:

-Datlassian.recovery.password=<your-password>

For example, in the following screenshot, I set the password to 123. After saving the file, Start Jira service and log in with recovery_admin as username and your chosen password. Find your previous JIRA admin user, change its password and remember both of them, then stop Jira again and remove that line from setenv.sh

Ramya Ranjan Jena

Your Right @Ansar Rezaei follow the above step @Pramodh M

Pramodh M

Thank you @Ramya Ranjan Jena and @Ansar Rezaei

Ansar Rezaei

@Ramya Ranjan Jena You're Welcome!

So If it's possible please accept my answer :-))

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-core

jira-core-cloud