nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Automation

Rom Zuriel

I am trying to have an Automation Rule that every new request/problem would be auto-assign to a different user based on the Organization the customer is under with no luck

Any suggestions?

Image 2.png

Accepted answers

Susan Hauth _Jira Queen_

Hi Rom,

You need to use advanced jql to find the reporter's organization:

The jql is:

reporter in organizationMembers("")

The name of the Organization goes in the quotes.

That should then work.

Susan

All comments

Susan Hauth _Jira Queen_

Hi Rom,

You need to use advanced jql to find the reporter's organization:

The jql is:

reporter in organizationMembers("")

The name of the Organization goes in the quotes.

That should then work.

Susan

Rom Zuriel

Hi Susan.

(Wow that was fast )
I am going the change the JQL as you suggested

Super Thanks

Rom Zuriel

I think i did something wrong since I start typing the Organization (for example 'Ratag') it's starting to suggest autocompletion of optional Users and not Organization so I just typed the Organization

Image 3.png Appreciate any help on the matter

Thanks