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How to let my users login to Jira using their email account in Office 365

Sobhy Admin

Hi gentlemen,

We purchased 1 license for 10 users few days ago, and we will extend to buy a license for 50 users soon.

We are already using Office 365.

I need to let our users login Jira and open tickets using their Office 365 account/credentials. Is that possible? Do I need to sync between Jira and Office 365 AD? Kindly let me know ASAP.

Best regards

Accepted answers

All comments

Nic Brough -Adaptavist-

You will need to go via SAML - see https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/jira52microsoft-tutorial

Christian Reichert (resolution)

Hi!

Thanks for your Question.

This is nothing that Jira can do out of the Box. You need a 3rd party Plugin.

Our Marketplace App is the most commonly used one in this Scenario.

It does not only to authenticate with the O365 Accounts - but it also allows you to synchronize User Accounts / Group Memberships from AzureAD into Jira if you like.

Here is our Step-by-Step Guide on Setting Up Single Sign-On & User Sync: https://wiki.resolution.de/doc/saml-sso/latest/jira/setup-guides-for-saml-sso/azure-ad/azure-ad-with-user-sync

You can also book a free screen share session with us & we help you with the setup: https://resolution.de/go/calendly

Cheers,
Chris

P.S. Full disclosure, I work for resolution, a marketplace vendor.

Sobhy Admin

Thanks a lot Chris.

I will read and apply, if I find problems I will let you know to arrange a share session.

Best regards

Sobhy Admin

Hi Nic,

Thanks a lot.

Sobhy Admin

Hi Chris,

I started to follow the steps few minutes ago, I have the points below

1. I installed Jira Software on CentOS 6, not on Windows. Does it make any problem.

2. When I opened 'Manage apps' to look for resolution saml to install it, I didn't find it.

Waiting your feedback

Sobhy Admin

Hi Nic,

I started to follow the steps few minutes ago, but as shown in the Prerequisites, they need Jira Core and Jira Software installed on Windows.

I have only Jira Software and it is installed on CentOS 6, not on Windows.

Sobhy Admin

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