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How to set different directory for attachments

Mirko_axd7uu

Hello, I want to redirect attachments to a different directory to omit storage and securtity issues in the docker container I run Jira from.

I created a symbolic link as described here

But if I create an attachtment in Jira I get an error, that writing was not possible. I set the access rights to the jira user with full read/write permissions via chown and chmod.

Any Idea what goes wrong here?

Accepted answers

All comments

Ravi Sagar _Sparxsys_

Hi @Mirko

Did you try copying a test file to that location using your Jira user?

Can you check in the Jira log file for a detailed error?

Ravi

Mirko_axd7uu

Hi Ravi,

if I try to change from root to jira in the atlassian docker container with

sudo -i -u jira

I get:

bash: sudo: command not found

the directory properties look like this

lrwxrwxrwx 1 jira jira 22 Dec 29 12:13 attachments -> /JiraData/attachments/

If I try to store an attachment in Jira I get this error

Could not save attachment to storage: Unable to create target directory /var/atlassian/application-data/jira/data/attachments/MYT/10000/MYT-1

Mirko

Ismael Jimoh

Most likely meaning you do not have sudo installed in the container. Here is a good explanation https://stackoverflow.com/questions/51734540/bash-sudo-command-not-found#51734578

As to using symbolic link for attachments, well that’s not something I can recommend and doubt Atlassian would as well , so This is unexplored and not recommended territory for me.

The one option I see here is exposing your home directory to standard operating system. Meaning you can access it from your terminal without docker exec command. I have seen this done on test instances and they may be what you are looking for but I am no expert with docker.

Hope the suggestion helps.

Mirko_axd7uu

Hey Ismael,

maby I'm on the wrong track. I just want to backup my Project and attachments in case of a server failure. But I didn't find any practical solution yet. My instance is running on my home server and I have a NAS that would be availiable for backups but with which program? Jira does not seem to be very user friendly concerning backups.

Any advice?

Thx!

John Funk

Hi Mirko - We actually use a marketplace add-on called Cloud Files. Very reasonably priced and we store our documents in an AWS S3 bucket - also at a low cost.

Mirko_axd7uu

Hey John,

thanks for the hint, I'll look into that!

John Funk

Since you figured it out - can you click on the Accept answer button above to close this one out? Thanks!

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