Can I send invoices to customers from servicedesk

Question

Hi,
I am running a project to implement a service desk tool but most are way to expensive or an overkill (and to expensive) for smaller companies.

I have previous worked with the Atlassian suite and was wondering:

Can I send invoices to our customers from JSD, like when task is completed? I want the option to send it automatic, or at least be generated by the system and send manual. 
I also need to have a system that can send 4 different kind of invoices. (project, standard support, no billing because fixed price sla etc etc)

Is this possible and/ or can I set our developers to work and make them write and implement something like that without it being a very long project? They know what they are doing I just want to know if the Jira system still allow customers to add functionality.

Anton from HelloClerk_io · Answer

Yeah, I need to read the community questions more frequently))

ruud_605w3f · Answer

tnx Anton, 
I implemented clerk in december 2019 and left the company that used it so  all is well you were only 5 months late :) :)

Anton from HelloClerk_io · Answer

@ruud hi!

For generating invoices from Jira time, you can use the Clerk Invoices addon.

Looks like all your invoice types are covered:

* You can filter invoice time by a specific customer from Service Desk
* You can filter invoice time by a specific Jira project
* You can create a fixed price invoices

I'm the author of this addon. Let me know if you will have more questions!