SD auto reply filter

Cammie Leonard

I need to find out how to turn off the 

SD auto reply filter

 in my service desk instance

 

we are a cloud based instance and our service desk is next gen, but when I try to disable to filter it says module can not be modified. 

How do I turn this shit off?

 

 

Alex Laycy_dvwa4f

Hi @Cammie Leonard ,

 

At the moment i don't believe this is possible unfortunately (if i'm wrong though hopefully someone else will jump in!) 

 

There is a request to add this feature here > https://jira.atlassian.com/browse/JSDCLOUD-5981 

 

- Alex