nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Send email when sub-task commented

Hi community!

I configured the rule to send emails when an agent comments on a subtask.
By logs, all conditions are successful, the email is not sent to the customer/

Why can this happen?

Accepted answers

All comments

What are the details of the send email action? Have you checked the email logs?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-service-desk

jira-service-desk-server

automation

sub-task