I have a requirement that * Tickets assigned to HR Team should not be visible to Operations Team how we can achieve this

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Tickets assigned to one team should not be visible to other team

Ankit Sharma_vick3i

I have a requirement that

Tickets assigned to HR Team should not be visible to Operations Team

how we can achieve this

Accepted answers

Per Löfgren_plpgtu

You could have two boards, One for HR Team and one for Operations team.
Use a custom filter for each board based on component.
One component for HR team and one for Operations team.
Then simply use the component to assign the tickets to the different boards.

Cheers
//Per

All comments

Per Löfgren_plpgtu

Cheers
//Per

Ankit Sharma_vick3i

in JSD , we have to make queues - will that work ?

Per Löfgren_plpgtu

Yeah, even simpler. Then you don't need a board, Just create two queues based on the filter with components.

Ankit Sharma_vick3i

i will try this and will mark it correct if all done well and purpose is resolved, but want to say thank for giving me direction

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