How to get access to old repo

Question

I have an account on bitbucket that I didn't log in since a long time.

My username is: BeHappyMum2

It seems to me that I registered 2 repos (BeHappyMum and BeHappyMum2) on the same email and now I have access to the first one but not the second.

Please help me recover my account as I don't want to lose this repo.

Regards

Daniil Penkin · Answer

Hello @BeHappyMum,

Welcome to the Community!

It seems to me that I registered 2 repos (BeHappyMum and BeHappyMum2) on the same email

I guess you meant two accounts here, not two repositories. You can't register two accounts on the same email, and these two are linked with different emails as well. I can actually see that both accounts have been accessed recently, e.g. there were successful login events into both.

I can't share more information here as this post is public. Please raise a ticket with our Support team, we'll be able to help.

Hope this helps.

Cheers,
Daniil