Hello,
I have lost google authentication for bit bucket account.
Kindly help on restore two way authentication.
Thanks,
Pappukumar
Email : pgurjar@rxsense.com
Hello @Pappukumar,
Thanks for reaching out.
If you have an SSH key configured with Bitbucket and you still have access to that key, you can try getting a recovery code which will allow you to log in and make changes to your 2FA configuration.
Otherwise please reach out to our support team.
Cheers,Daniil
Still same issue not able to recover
@Daniil Penkin Can you help me with the above issue? because since I am awaiting your replay in the last two weeks.
Hi @Pappukumar,
Have you tried getting the recovery key through SSH?
Otherwise, I don't see any support requests from you in our system – can you please link the ticket you created?
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