Transitioning between workflows

Question

Hi,

Can you kindly let know how to shift from one workflow to another. Project A has A1 workflow and A2 workflow. Based on a status transition from A1 workflow, we have to go to start of A2 workflow and once A2 is complete, return to A1.

1. Can you please let know how the above can be achieved.

2. Also can the same be achieved between projects. i.e., moving workflows configured in 2 different projects.

Appreciate any help.

Thanks

S

Thorsten Letschert _Decadis AG_ · Answer

Hi @Sathya ,

if you really want to change the workflow - which requires to have two issue types since one issue type can only have one workflow - and using an additional app is a valid option for you, please have a look at Jira Workflow Toolbox.

It allows you to perform the move operation on a transition like you've described (see https://apps.decadis.net/display/JWT/Move+issues).

Disclaimer: I belong to the team behind the aforementioned app.

Cheers
Thorsten

Ravi Sagar _Sparxsys_ · Answer

Hi @Sathya

As @Jack Brickey suggested create a workflow big enough to accommodate all the transitions and statuses you need. Technically you can move the issue from one issue type to another but it is probably not the right solution to your problem.

Workflows are mapped to the Issue Types using Workflow Schemes. All the projects using this scheme will have those workflows. You can read more about it here.

Ravi

Jack Brickey · Answer

workflows are defined at the issuetype level. So either you build one big workflow that allows for the different scenarios or you move the issue to a new issuetype w/ a new workflow.