How to transit issues via Groovy script (ScriptRunner)?

Ivan Shkabara

Hello!
Please tell me how to change the status for tasks correctly?

Given:
issueKey = "TEST-1"
currentStatus = "In Progress"
nextStatus = "Done"

So, the transition "InProgress -> Done" has an id = 900. Community documentation recommends using {{IssueService}}, which is what I am trying to do...

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.issue.MutableIssue

final String ISSUE_KEY = "TEST-1"

int ACTION_ID = 900

def issueService = ComponentAccessor.getIssueService()

// context of the currentUser
ApplicationUser user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

// getting issue via IssueService
MutableIssue issue = null

def getIssueResult = issueService.getIssue( user, ISSUE_KEY )
if( getIssueResult.isValid() == true && getIssueResult.getIssue() != null )
{
issue = getIssueResult.getIssue()
}
else
{
return "Issue not found!"
}

def params = issueService.newIssueInputParameters()

def transitionValidationResult = issueService.validateTransition( user, issue?.getId(), ACTION_ID, params )


if( transitionValidationResult.isValid() == true )
{
def issueResult = issueService.transition( user, transitionValidationResult )

if( issueResult.isValid() == true )
{
log.debug "valid. Issue is = ${issueResult.getIssue()}"
return issueResult.getIssue()
}
else
{
log?.warn "error"
return issueResult.getErrorCollection()?.getErrorMessages()
}
}
else
{
return transitionValidationResult.getErrorCollection()?.getErrorMessages()
}
"${transitionValidationResult.isValid()}"

 

and, my result is:
[It seems that you have tried to perform a workflow operation (Resolve) that is not valid for the current state of this issue (TEST-1). The likely cause is that somebody has changed the issue recently, please look at the issue history for details.]

But, an issue TEST-1 haves the status "In Progress" and, this issue have the direct step/link to the "Resolved" status! Btw, i can change the status "In Progress" to "Resolved" manually, via IssueService - i got error.

So, how to transit an issues as correctly?

Ivan Shkabara

I could not move the task to the next status because it was an ISSUE_CREATED event. That is, at the time of creation of the task - it is not possible to move the task to the next status (but you can do it during the event ISSUE_UPDATED).

def srv = ComponentAccessor.issueService

class ThreadService extends Thread
{
    private def srv = ComponentAccessor.issueService
    private def threadUser
    private Issue issue


    public ThreadService(final ApplicationUser user, final Issue issue)
    {
        super()

        threadUser = user
        this.issue = issue
    }


    public void run( )
    {
        //Thread.sleep(1000); // delay for indexing
        ComponentAccessor.jiraAuthenticationContext.setLoggedInUser(threadUser)
        // there we can do transition
    }
};

if (event.eventTypeId == ISSUE_CREATED)
{
    Thread t = new ThreadService(event.user, event.issue)
    t.start() // !!! no join for CREATED event !!!
}
else if(event.eventTypeId == ISSUE_UPDATED)
{
    //srv.transition( ... )
}