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"The JIRA search index is missing" error

Nitin Benjamin

Hi All,

I am working on upgrading Jira for my project. So I replicated the existing Production instance ( v6.3.9#6) to make a dev instance and have pointed to DEV database that we already have for this upgrade. I brought up DEV Jira instance but while accessing I have getting "JIRA search index is missing error". Please let me know what I need to do for this error. My real intention is to upgrade our Production Jira to the latest. So I am trying to create dev instance and upgrage before I touch Prod. Quick response is most most welcome,

Kindly find the screenshot for the error.

Thanks,

Nitin.

Accepted answers

All comments

Vickey Palzor Lepcha

Have you run a reindex already or not yet ?

Nitin Benjamin

Not yet. Since I am not not able to login and I see the above error in login page itself.

Vickey Palzor Lepcha

rename the current index directories that you have and restart the application - it should create a new set of index files by itself as it restarts and see how it goes.

Nitin Benjamin

Hi Vickey,

Thanks for your response. I have already tried it with deleting and renaming index directory but still I am facing same issue.

Vickey Palzor Lepcha

I am assuming - there is a filesystem/path problem with your setup , can you verify your file paths ?

Your DB Config file is under ..../DEV/....

but your indexes are under ...../PROD/....

Is everything right out there ?

/opt/customer/Atlassian/DEV/Jira_Home/dbconfig.xml

/opt/customer/Atlassian/PROD/Jira_Home/caches/indexes]

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