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Unable to edit a Confluence page

Olivia_Tournois

Hi everyone

We have had an issue here for a few month (June 2018) with one of our colleague being enable of editing one page.

We've checked his privilege on the space and the page, he has the rights to add/delete pages on his space, and to view and edit this particular page, so it's doesn't seem to be the issue here.

Whenever he tries to edit his page, by clicking on the Edit button, the window refreshes and only displays a "Print" button (see screenshots).

I have the same issue with my admin account.

Our Confluence version is 6.6.5.

We have found a workaround, which is to right-click the edit button and open in a new tab, but it is obviously not convenient.

Have one of you ever had such an issue?

Thank you in advance

2019-11-27 09_13_51-Window.png 2019-11-27 09_14_45-Window.png

Accepted answers

Olivia_Tournois

Hi everyone,

Just a small update: I've found my problem!

It was a faulty html macro, designed to display a print button at the bottom of the page.

The code is fixed and so is the page

Thank you for helping me with this issue @Fabienne Gerhard

All comments

Moses Thomas_08kyb0

@Olivia_Tournois We are not able to see screen shot.

Fabienne Gerhard

Hi @Olivia_Tournois

i had similar problems but different causes....

What could be a problem is 'Collaborative Editing' or 'Synchrony' you may wanna have a look on that!
yoursystem/admin/confluence-collaborative-editor-plugin/configure.action

What also caused some problems where different versions of same page people worked on (see also collaborative) which we're unsaved - try make a copy of the page as a "fresh" version.