How to create a report to get the number of days a ticket is resolved from Service Desk report

Question

We have a Service desk instance and I need to know how to create a report to show how many days does tickets are being resolved.

Anna Jonson -SaaSJet- · Answer

Hi @Madelyn Son

You can try Time in Status for Jira Cloud. It can automatically measure the time spent in a specific status in the time data format you prefer (days, hours or minutes).
Also, this app allows monitor data as issue view panel, view it as charts and export.

Ashkan Malekly_4jfgcl · Answer

@Madelyn Son Hii

In your case it is not possible to get a report from how many days  does ticket are being resovled but you can get a report from how many tickets are resolved in period of specific time.

for example : project = xxx and status = resolved AND updated >= -2w

Best wishes