Jira notifications only during certain hours

Bartlett, Leigh

Is it possible to only send Jira ticket notifications during certain hours, or pause these during certain hours?

We've got an out of hours team who need to receive these emails, but we don't want them to be flooded with them during the day when these aren't relevant to them. 

Olga Videc

Hello @Bartlett, Leigh 

Unfortionaly this is not possible by default.

I had the same issue, the solution is tricky.

You create automation rules ad there you would define when you want to be notified and you would add a condition JQL that matches are those working hours or not.

For example Mon-Fri work hours 8-22, I have one day more beacuse my server has sunday set as first day of the week.

 (created >= startOfDay("8h") and created <= startOfDay("22h") ) and created >=startOfWeek(1d) and created <=startOfWeek(6d)

BR, Olga