Automatic mention of users on specific days when issue comes in

Question

Hi all,

I right now have set a trigger that two users get an automatic mention when a new issue comes in saying ''{name1} {name2} this issue requires your attention''.

However, I only want this trigger to work on specific days in a week, namely on a thursday and a friday. Is this possible to implement?

Thomas Papougnot · Answer

Hello Aidin,

Then you have to add to your automatism a JQL query that could detect these tickets.

For tickets from Thursday to Friday, you could try something like :

created > startOfWeek(4d) AND created < startOfWeek(6d)

Best regards

Thomas

aidin.yavari · Answer

Hello Thomas,

Thank you for your response. This notification is triggered with an automatism in the project settings. No email is sent out and there is no integration with another app. In other words, very simple trigger with two names. I only want this trigger on two specific days in a week however.

Thanks.

Regards,

Aidin Yavari

Thomas Papougnot · Answer

Hello Aidin,

How do you trigger this notification ?

- with the new email notification role in the project settings ?

- with an automatism in the project settings ?

- with a post function in the workflow ?

- via an integration with another app ?

- other ?

Please provide more details about the context, it seems not impossible to implement.

Best regards