How can I have ONLY admin users to be able to change 'Priority' field?

Janesh Surti

How can I have ONLY admin users to be able to change 'Priority' field? For rest of the users, the priority field need to be disabled and cannot be changed.

Tuncay Senturk _Snapbytes_

Hi @Janesh Surti 

You can do that using some workflow tricks.

You should follow below steps:

1. Remove priority field from issue edit screen so that no one can edit the issue to change issue's priority. But you can still create issue with priority field if it is in Create issue screen.
2. Add transition to from any status to the same status where you want to allow changing priority (e.g. transition from In progress to In progress). Add a transition screen for this transition and add Priority field to the screen. You can name the transition as Edit priority.
3. Add a workflow condition in which you allow specific users, groups or roles (e.g. Admin) to use this transition.

We used this approach many times for our clients. I hope it helps.

Tuncay