Mobile Notification when new issues gets created.

Question

Hey,

I am missing some features before Jira ServiceDesk ready to be used by us.

Is it possible to when new issues gets created, we also receive notification via the jira android app? We receive all other notifications but not when new issues gets created.

Anyone know if there is a setting or something to enable that?

Ismael Jimoh · Answer

In this case, please raise a feature request with Atlassian as they would need to implement it.

You can raise new requests here.

Thanks.

Jørgen Gomo · Answer

Yes i have set up in the Notification Scheme. And i can confirm that the new issue has generated a notification to me on email, but not in the mobile app.

I need to get into the mobile app, and update the notification pane and then i see the new issue.

Ismael Jimoh · Answer

Check the notification configuration for issue created.

This confirms if notification is fired  to You on issue created.

Cheers