ERROR Jira reports NullPointerException when trying do delete issues
Any error message that you can share from the screen or the logfiles ?
Hi
added screenshot.
ThxMicha
Looks like your JIRA has just too many problems.
What do you suggest?
ERROR Jira reports NullPointerException when trying do delete issuesarose after upgrade
Thx
My first priority would be the database - you seem to be using an unsupported database , so that could have so many unknown problems.
Your reindexing is also failing . I think you should first use the right version of database to being with.
is mysql v5.7 not supported?
Hi @sysdane,
Looking at the reported errors one that stands out to me is the "Cannot Delete Issues Due to Turkish Locale"
Atlassian has posted a knowledge base article about this error specifically, you might want to take a look at it:
https://confluence.atlassian.com/jirakb/cannot-delete-issues-due-to-turkish-locale-298978745.html
As for supported Databases, that will depend on what version of Jira you are running, but you can see what is supported here: https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html
By default is shows the latest version, but you can switch that to the version you are running in the top right hand corner of the page.
I hope that helps!
-Jimmy
Thx,
we will check.
It looks like you're new here. Sign in or register to get started.
![2019-11-20 10_33_15-[SYS-85] JIRA ERROR - Jira.png](https://us.v-cdn.net/6038660/uploads/images/73500i6808870237F42405/2019-11-20%2010_33_15-%5BSYS-85%5D%20JIRA%20ERROR%20-%20Jira.png "2019-11-20 10_33_15-[SYS-85] JIRA ERROR - Jira.png")
