I check the "Show transition in the customer portal" box, but it doesn't change anything on my customer portal. Has anyone had this issue before?
https://www.loom.com/share/fabbdd6e54094e55ad423f128fb61d8a
Hi Nathan,
Do you have any conditions on that transition? I had a condition where only a certain role could transition the issue, and that ended up hiding it on the portal.
Hope that helps
Susan
Susan, I will check on this, great point!
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