nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

NullPointerException when trying to open edit workflow page in Jira

Bruce Liu_sg700u

We got NullPointerException while trying to open "Edit Workflow" page in Jira Data Center version.

Exception log on webpage as follows:

org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getHeaderHtml' in class com.atlassian.jira.plugins.workflowdesigner.action.WorkflowDesignerAction threw exception java.lang.NullPointerException at com.atlassian.jira.plugins.jira-workflow-designer:workflowDesignerApp//templates/workflowDesigner.vm[line 9, column 13] at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:223) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.Template.merge(Template.java:328) at org.apache.velocity.Template.merge(Template.java:235) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97) at

......

In log file:

/secure/admin/workflows/WorkflowDesigner.jspa [c.a.p.webresource.data.DataTagWriter] Exception encountered rendering data resource '[com.atlassian.jira.plugins.jira-workflow-designer:analytics-data]'
java.lang.NullPointerException
at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForConfigScheme(IssueTypeSchemeManagerImpl.java:316)
at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForProject(IssueTypeSchemeManagerImpl.java:263)

......

I tried to copy or delete a workflow (inactive), the operation was done, but the result page was showing similar error messages. In log file, following log were recorded:

/secure/admin/workflows/ViewWorkflowSteps.jspa [webwork.util.ValueStack] query="/headerHtml" {[id="null" type="5" values=""]} {[id="headerHtml" type="8" values=""]}

Any one know what's wrong here? Thanks.

Accepted answers

All comments

Andrej Freeze greenique

Hey @Bruce Liu , it looks like one of your Schemes connected to the workflow does not have an id, or an object within those, or the workflow itself.

To narrow it down further, try to swap other schemes connected to your project until you find the corrupted one. My guess is the workflow scheme, as the logfile states the nullpointer exception to occur at:

getIssueTypesForConfigScheme(IssueTypeSchemeManagerImpl.java:316)

If you have found it, you will likely have to either delete it for good using your db, or give it an id that is not yet in use.

Hope this helps somehow.

Bruce Liu_sg700u

Thanks for replying, Andrej.

This exception happens to all workflows no matter used by any project or inactive.

In "view" mode, it will only show an empty page, in "Edit", it will show the exception message.

Cheers!

Andrej Freeze greenique

If you create a new Workflow, does the same behaviour occur?

Do they share a specific status?

Did anything change within your environment, that could cause this behavior to suddenly occur? (e.g. an update, license renewels being due or installing an app?)

Bruce Liu_sg700u

Same error happens when creating new workflow:

ERROR [c.a.j.web.servlet.InternalServerErrorServlet] {errorId=091efc1f-adc8-49ce-86e5-a700ae8b5f9c, interpretedMsg=, cause=java.lang.NullPointerException, stacktrace=java.lang.NullPointerException
at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForConfigScheme(IssueTypeSchemeManagerImpl.java:316) [classes/:?]
at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForProject(IssueTypeSchemeManagerImpl.java:263) [classes/:?]
at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForProject(IssueTypeSchemeManagerImpl.java:269) [classes/:?]
at com.atlassian.jira.project.ProjectImpl.getIssueTypes(ProjectImpl.java:122) [classes/:?]

This is a new cluster that has done some migration work. Some plugins were disabled due to not in use any more. I have tried to enable all plugins, but the issue remains.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-software

jira-software-server