I have added a user to Service desk. I want him to be have all the Admin permissions.
I have assigned this user to the jira-servicedesk-users group and I have given him the Administrator role in Service desk: Project settings > People
However the user is still not able to do everything. He can't for example update the Look and Feel of the customer portal.
Am I missing something? Is there some other role or group that I need to assign?
Thank you?