How to display Emails on on 'People'

Question

Hi Everyone,

We have been using Jira Service Desk for few months now. We just noticed that some people's emails are not displaying on the "People" project settings.

I am an admin and my email is displaying. I've gone through a handful of configurations and have not pinpointed this quite yet. The other two that are displaying are customers. Why are other service desk agents emails not displaying?

Adam Daigneau_jlp3xx · Answer

@PVS  Don't believe that is configuration for JIRA Service Desk. Found something similar but that is specific to User profile page.

PVS · Answer

Hi @Adam Daigneau

Follow the link This link is Helps to you

https://confluence.atlassian.com/doc/user-email-visibility-138596.html

Select one of the options from the 'User email visibility' dropdown: 'public', 'masked', or 'only visible to site administrators'.

Thanks,

PVS