How to add more data to "view customer request" sheet which gets genrated once any enquiry is added?

Question

I would like to know, how to add more data to the "view customer request" page in Jira service desk.

Right now, it is limited with only few of the data and we would like to add more data to that page, so that it would be helpful for our application.

Alok Prakash · Answer

Hi,

Here are the screenshots attached below for the above mentioned issue.

Jack Brickey · Answer

Hi Alok, can you explain where you are seeing "view customer request" and where it takes you once you select it? Maybe screenshots?