nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Internal gadgets title are appearing as __MSG_gadget.xxxxxxxx

Akshatha

Most of the internal gadgets title are appearing as __MSG_gadget.xxxxxxxx.

I could see below errors in the logs (JIRA 7.10.1)

WARN [o.a.h.impl.auth.HttpAuthenticator] NEGOTIATE authentication error: Invalid name provided (Mechanism level: KrbException: Cannot locate default realm)

WARN akshatha 824x269x1 /plugins/servlet/applications/versions-licenses [c.a.u.application.marketplace.ApplicationMarketplaceQueriesImpl] Marketplace product query failed: com.atlassian.marketplace.client.MpacException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Would be helpful if I get suggestions on how to debug.

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Alexis Robert

Hi @Akshatha ,

this is most likely because you are using a SSL certificate that is not trusted by the JVM. You need to import it by following this documentation : https://confluence.atlassian.com/kb/how-to-import-a-public-ssl-certificate-into-a-jvm-867025849.html

Let me know if this helps,

--Alexis

Akshatha

Hi Alexis,

JIRA is being accessed as HTTP and not HTTPS and is installed as a service from a Installer which runs with its own jre.

Will the above solution still be valid?. If yes please could u let me know how google.com:443 can replaced with Jira ip address (12.2.21.9) and running on port 8080 in below command (referring to the link provided).

openssl s_client -connect google.com:443 -servername google.com:443 < /dev/null | sed -ne '/-BEGIN CERTIFICATE-/,/-END CERTIFICATE-/p' > public.crt

Alexis Robert

Hi @Akshatha ,

if Jira is accessed with HTTP, then you probably have an issue in your configuration because it looks like it's expecting HTTPS.

Do you want HTTP or HTTPS ? I'm not sure what you are trying to achieve.

Akshatha

Hi @Alexis Robert

I want to access JIRA with HTTP protocol. Please could you let me know where I can expect the configuration issue?

Present JIRA (which is facing gadget issue) is installed in linux server using installer and running as a service, I tried installing a new JIRA instance on a different location o different port in the same server, the new vanilla JIRA instance also has same issue.

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