How to create required fields by issue type

aline.bertrand

I am setting up Jira Boards and Jira Service Desk and I would like to have different fields required by issue type.

 

I understand how to do it on a Service Desk level as I can set up required fields that need to be entered whether it's for a bug or a story, however I'd like to have the same setup for when tickets are created directly through Jira.

 

If I mark these fields as required, then it sets them required for all tickets - but I would like a differentiation on issue type (Story vs Bugs).

 

Ideally this is how I would like it set up - whether it's through service desk or directly through Jira.

Bugs (for example) : Severity, Expected Result, Actual Result, Steps to Reproduce

Stories (for example): Impact

(These fields only exist for one issue type, ie stories should not have required actual result - in fact it shouldn't even appear)

 

Would really appreciate any advice and help for this!

 

Thanks

Avinash Bhagawati _Appfire_

Hi @aline.bertrand ,

First you need to create different screens for bugs and stories issue type and add required fields into the screens and map the screen schemes to Bug and Stories respectively.

https://confluence.atlassian.com/adminjiracloud/associating-a-screen-with-an-issue-operation-776636488.html

Also have different field configurations for bug and story issue type. Make fields required in each field configuration and associate these configurations with issue types in project.

https://confluence.atlassian.com/adminjiracloud/configuring-a-field-configuration-scheme-844500805.html

Thanks,

Avinash